Who are the listeners?
Our listener team consists of licensed therapists, counselors, and also people who are not licensed but experienced in helping others get out of the difficult situation in their lives.
How can I interact with the listeners?
You can text
to them or directly make a realtime
voice call to them.
How are the text chat services billed?
The text chats
are billed by each message you
sent.
How are the voice call services billed?
The voice
calls are billed by every 15 minutes
call you made, and it’s prepaid.
Will the calls I made be recorded by the platform or any third
party?
No, absolutely
not. Your privacy is our No.1
priority.
Are the platform services available in my country?
Yes, our
services are available in all regions of
the world.
Can I reimbursed by my insurance?
Yes, our
No. Services offered on HealTalk not covered by any insurance, but HealTalk offers very affordable pricing options which are typically comparable with the co-pays of most insurance plans.
How do voice calls work?
Yes, our
Voice calls are a great way to conveniently speak with the listener by simply using your cell phone, no matter where you are. To talk with the listener over the phone, you can schedule a time with the listener and log in to make a call at that time, or directly make a call order and confirm the call time with the listener.